You may have seen a recent article in The New York Times about crowds in New York City parks, including the High Line. The article specifically mentions an after-hours event on the High Line, "Up Late," that took place on Thursday, July 21.
We take our visitor experience very seriously, and our rangers work closely with New York City Parks Enforcement Patrol (PEP) staff on the High Line to constantly monitor the conditions in the park -- and, when needed, help alleviate crowding.
The response to "Up Late" was beyond our expectations, and more people attended it than any previous program since the High Line opened in 2009. Our preparations for such a large crowd were not what they should have been and, as a result, some of our visitors were unable to enjoy their visit.
Friends of the High Line has presented thousands of events and programs on the High Line, and we pride ourselves on creating an inviting space for all New Yorkers to enjoy. We're deeply grateful to all of the people have shown support and interest in what we do, and we apologize to anyone who attended Up Late, or was in the park that night, and had a negative experience. We'll work hard to ensure that future events are enjoyable to all of our visitors, and we remain committed to providing an extraordinary experience for anyone visiting the park.
As always, if you have any comments about your visit to the High Line, please feel free to email us at firstname.lastname@example.org.
Thank you again for being an important part of our community.