The High Line is open from noon to 8pm daily! Learn more & reserve your free timed-entry pass >

Close Alert
Photo by Mike Tschappat Photo by Mike Tschappat

Frequently
Asked
Questions

See our Visitor Health & Safety Guidelines

Overview

Updated: November 22

The High Line is currently open with a free timed-entry reservation system, reduced operating hours and amenities, and limited capacity in order to allow for social distancing. Beginning November 30, timed-entry passes will only be required on weekends.

Free timed-entry passes are now available for daily visits through November 29 and weekend visits through December 6.

Through November 29, the High Line is open daily from 12 – 8pm.

Reserve your pass for dates from November 23 – 29 >

Reserve your pass for dates from December 5 – 6 >

From November 30 onward, we will update our hours to the following:

Monday – Friday
Hours: 7am – 7pm
Open access without reservation

Saturday & Sunday
Hours: 10am – 6pm
Free timed-entry reservations requested
Limited walk-up entries available

Entering the park, starting November 30:
Enter at Gansevoort Street, 23rd Street, or 30th Street, with exits throughout.
Two-way movement is permitted during all open hours. Elevators are available at Gansevoort Street, 23rd Street, and 30th Street.

The elevator at 14th Street is for exit only. The 34th Street gate and the 11th Avenue stairs are closed.

Access to 30th Street, from Hudson Yards to the Spur, is permitted without a reservation during all open hours. This includes entry at the Hudson Yards gate, Coach Passage stairs, and the Spur stairs. If you wish to continue south on the High Line from 30th Street, a timed-entry reservation system is in place on weekends and limited walk-up entries are available.

Please wear a mask. See additional COVID-related visitor precautions.

How should I plan for my visit?
Before the date of your visit, make sure to review park rules and COVID-related visitor precautions. To visit on a weekend, make a free timed-entry reservation using the button above for a date and time you’d like to visit.

Is there a fee to enter the High Line?
No. Timed-entry reservations are free.

What are the hours of operation?
Beginning November 30, the High Line is open Monday – Friday from 7am – 7pm, with open access and no reservations needed. On Saturdays and Sundays, the park is open from 10am – 6pm with free timed-entry reservations and limited walk-up entries available on weekends only.

How and when can I reserve my free entry time to visit on a weekend?
Free passes for weekend visits are available through the link at the top of this page. All visitors must have a free timed-entry reservation to enter the High Line on a weekend. Additionally, a limited number of day-of walk-up passes will be available at the entrances. All free passes are issued on a first come, first served basis. Timed-entry passes are not required on weekdays.

I’m a High Line Member. Do I have to make a reservation? Can I show my membership card for access?
All High Line Members must make a free reservation prior to visiting the High Line on a weekend; a membership card doesn’t replace a reservation.

Can I book a group visit or guided tour?
Not at the moment. We’re eager to host groups and offer private tours when it’s safe to do so.

Will any activities or tours be available during my visit?
We are pleased to offer free public tours on Saturdays at noon.

Learn more

I have a mobility disability. Can I use any elevator?
Elevators are available at Gansevoort Street, 23rd Street, and 30th Street entrances. The elevator at 14th Street is for exit only. Please note that the elevator at 16th Street is currently out of service.

When will the High Line fully reopen?
There is no set date for when the High Line will fully reopen; it will be based on when we can do so safely.

 

Eventbrite Troubleshooting

Entry to the High Line on weekends is managed via a system of free timed-entry passes that are available through Eventbrite on an ongoing basis.

Where is my reservation?
The fastest way to look up your reservation information is to find the order confirmation email that was delivered to the email address you used for registration. Look for an email from orders@eventbrite.com in your account; please note these emails can sometimes go to your spam folder. You can also check your Eventbrite account or the Eventbrite app. Visit Eventbrite for additional troubleshooting information.

How can I cancel my reservation?
If you are unable to make the time you’ve reserved, your cancellation is appreciated as it will allow others to reserve that time. Log into Eventbrite, go to “Tickets,” select your order, and choose “Cancel Order”. Visit Eventbrite for more detailed information on how to cancel your reservation.

I’m having trouble navigating Eventbrite. Can I call, email, or visit the High Line’s office to make a reservation?
At this time, reservations are only available via the High Line’s Eventbrite page. If you need assistance, please contact us at reopening@thehighline.org.

 

When you arrive (Weekend visits only)

How do I show High Line staff my timed-entry reservation?
We encourage you to present your reservation confirmation on your mobile device, but printed reservations are also accepted. If you are unable to print your reservation or present your mobile confirmation, we can locate your reservation with the name used at checkout.

I have my reservation—where do I enter?
Enter at Gansevoort Street, 23rd Street or 30th Street. Please note that all other access points to the High Line are currently closed or are functioning only as exits. See our Visitor Information page for additional information.

I’m early. Can I enter early?
No. You may join the queue at your reserved entry time. In the meantime, please ask our staff for local points of interest and return at your reserved entry time.

I’m running late and will miss my entry time. Will I be turned away?
You may enter the High line within the entry window listed on your reservation. Late arrivals may be accommodated based on capacity.

Can I use my reserved timed entry pass for a different date or time?
No. Your reserved timed entry pass is only valid for the reserved date and entry time.

Do I have to wait in line to enter? When should I get in line?
Reservation holders should join the entry queue at the time on their pass and not in advance. Once in the queue, expect the wait to be up to 20 minutes—wait time will vary based on overall visitor flow on the High Line. We will have markers to ensure safe social distancing and ask that visitors wear a mask or face covering.

 

While you’re on the park

Is there a time limit to my visit?
Visitors are encouraged to limit their visit to one hour in order to give others the opportunity to experience the High Line.

Can I reenter the High Line after I leave?
Once you exit the High Line, a new reservation is required to reenter on weekends. No reservations are required on weekdays.

How is the High Line working to keep visitors safe and healthy? What precautions are expected of me as a visitor?
Visit our Visitor Health & Safety page for more information on how we’re keeping our staff and visitors safe. We need visitors’ help too to maintain a healthy environment in the park; please read visitor precautions before you visit.

Will I be able to sit on a bench?
Benches are available. Please be courteous and give priority to elderly persons, persons with disabilities, and pregnant persons. Maintain social distancing while using benches; benches are not sanitized.

Will the 23rd Street Lawn be open?
No. We’re eager to reopen the Lawn when it’s safe to do so.

Will food and beverage be available during my visit?
No. High Line food vendors are not currently open.

Should I wear a mask?
Yes, all High Line visitors are asked to wear a mask or face covering.

 

General

What is the High Line?

The High Line is a public park built on a 1.45-mile-long elevated rail structure running from Gansevoort St. to 34th St. on Manhattan’s West Side.

The High Line was founded by neighborhood residents in 1999 to prevent the elevated rail track from being demolished. With the close partnership of the New York City Department of Parks & Recreation, the High Line has transformed into a public space where every New Yorker and visitor is welcome and can experience the intersection of nature, art, and design. The High Line also facilitates a national learning community, called the High Line Network, for leaders of similar projects.

Who is Friends of the High Line?

Friends of the High Line, a nonprofit organization, oversees the public programming, public art, maintenance, and operations for the High Line. We raise nearly 100% of the High Line’s annual budget.

What was the High Line used for?

As a freight rail line, the High Line was in operation from 1934 to 1980. It carried meat to the Meatpacking District, agricultural goods to the factories and warehouses of the industrial West Side, and mail to the Post Office.

Who owns the High Line?

The High Line is owned by the City of New York and is under the jurisdiction of the New York City Department of Parks & Recreation. It was donated to the City by CSX Transportation, Inc.

The land beneath the High Line is owned in parcels by New York State, New York City, and more than 20 private property owners.

 

On the High Line

What are the park hours?

Starting November 30, the High Line is open Monday – Friday from 7am – 7pm, with open access and no reservations needed. On Saturdays and Sundays, the park is open from 10am – 6pm. Free timed-entry reservations requested and limited walk-up entries available on weekends only.

Does the High Line meet standards established by the Americans with Disabilities Act?

Yes. The entire High Line is wheelchair accessible. Check out our Visitor Info page to learn more.

Why aren’t dogs allowed on the High Line?

We know many of our supporters are dog owners, and setting our “no dogs” rule was a tough decision. Ultimately, the rule is necessary because of the limited space in the park, the large number of visitors, and—most importantly—the health of the High Line’s landscape. The park’s planking system was designed to direct rainwater runoff towards the planting beds. This means that dog urine, which is highly acidic, would end up in the soil and damage the plants. We appreciate your understanding.

Who can I ask for help while on the High Line?

You can spot our staff and volunteers, who wear t-shirts or other clothing with the High Line logo (and/or identification badges).

 

About the park

When did the High Line open to the public?

The High Line was constructed and opened in stages. The first section, from Gansevoort St. to 20th St., opened in June 2009. The park extended to 30th St. in 2011, and the High Line at the Rail Yards opened in 2014. The last section of the original High Line—the Spur at 30th Street and 10th Avenue—opened in spring 2019.

Who designed the High Line?

The design team was selected in 2004 by Friends of the High Line and the City of New York: James Corner Field Operations (project lead), a landscape architecture firm; Diller Scofidio + Renfro, an architecture firm; and planting designer Piet Oudolf.

How is the High Line sustainable?

The High Line is inherently “green”—it re-purposes a piece of industrial infrastructure as public green space. As a landscape, the High Line also serves the function that a green roof would serve in the city, reducing the amount of storm-water that runs into the sewer system, because the park’s pathways allow water to drain into the adjacent planting beds. We at the High Line are committed to enhancing our sustainability in all operations and maintenance as well; read more on our Sustainable Practices page.

 

How do I…?

… get involved with the High Line?

Everyone in our community, and all New Yorkers, are warmly invited to engage with the High Line and be part of our daily operations. To stay informed, subscribe to our newsletter. We also invite you to learn more about becoming a volunteer. Most importantly: Consider becoming a member today—we rely on our members’ support!

… hold a photo or film shoot on the High Line?

Due to COVID-19, photo and film shoots are currently not permitted. Learn about film and photo shoots in the park.


Discrimination and harassment

Remember that COVID-19 is not connected to race, ethnicity, or nationality. We do not tolerate any discrimination against or harassment of our staff, volunteers, or visitors. It’s illegal to harass someone because of their race or national origin under New York City Human Rights Law. Approach a High Line staff member or call 311 to report harassment or discrimination to the New York City Commission on Human Rights.

Stay up-to-date on any operational or programming-related changes by following @highlinenyc on Twitter.